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Terms & Conditions for Hotel Shivas Inn
Welcome to Hotel Shivas Inn! These Terms & Conditions outline the rules and regulations for your use of our services, booking policies, and the use of our website (https://www.hotelshivas.in). By making a reservation or accessing this website, you agree to comply with these Terms & Conditions. If you disagree with any part of these terms, please refrain from using our services.
1. General Terms
By accessing and using this website and services offered by Hotel Shivas Inn, you accept these Terms and Conditions, Privacy Policy, and other policies relevant to your use. These terms govern your use of the website, bookings, and the use of services at the hotel.
“You”, “Your” refers to the guest making the reservation or visiting the website. “We”, “Us”, “Our” refers to Hotel Shivas Inn and its services.
2. Booking and Reservations
- All reservations must be made through our official website or by contacting us directly.
- Guests must provide accurate and complete information when making a reservation, including a valid email address, phone number, and payment details.
- All bookings are subject to availability. We will send a booking confirmation once your reservation is successfully processed.
- Payment: Full payment or a partial deposit may be required at the time of booking, depending on the room type and offer.
3. Cancellation and Modifications
- Cancellation Policy:
Cancellations must be made at least 24 hours before check-in for single room bookings. For group bookings (2 or more rooms), cancellations should be made at least 48 hours before check-in. - Late Cancellations:
Cancellations made less than 24 hours (or 48 hours for group bookings) prior to check-in will be charged a one-night stay for each room booked. - No-Show:
If you fail to show up without prior notice, the full amount of your booking will be charged, and no refund will be provided. - No Online Cancellation:
Please note, we do not offer online cancellation options. To cancel or modify your booking, please contact us directly via email or phone.
4. Check-In and Check-Out
- Check-In: Our standard check-in time is 12:00 PM (Noon). Early check-ins are subject to availability and a fee of Rs. 100 per hour will apply.
- Check-Out: The standard check-out time is 11:00 AM. Late check-outs are subject to availability and may incur additional charges.
5. Early Check-In and Late Check-Out Charges
- Early Check-In: If you wish to check-in earlier than the standard check-in time of 12:00 PM, an additional charge of Rs. 100 per hour will apply.
- Late Check-Out: If you request a late check-out, additional charges may apply, depending on availability and time of extension. Please check with the front desk for more information.
6. Payment
- All charges must be settled at the time of check-in unless otherwise specified.
- We accept payment via credit/debit cards and cash.
- Any additional charges incurred during your stay, including food and beverage, parking, or other services, must be settled before check-out.
7. Security and Privacy
- We take the security of your personal data seriously. Please refer to our Privacy Policy for details about how we collect, use, and protect your information.
- It is your responsibility to keep your booking details confidential. We are not liable for any unauthorized use of your personal data.
8. Liability
- Hotel Shivas Inn will not be liable for any loss, damage, injury, or inconvenience caused by circumstances beyond our control, including but not limited to natural disasters, power failures, or other force majeure events.
- We are not responsible for the loss or damage of personal items left unattended in the hotel premises or in guest rooms. It is recommended that valuable items be stored in the safe deposit boxes available at the reception.
9. Prohibited Behavior
- Hotel Shivas Inn reserves the right to refuse service or evict guests who engage in disruptive behavior or violate hotel policies, including smoking in non-designated areas, disturbing other guests, or causing damage to hotel property.
- Illegal activities, including but not limited to drug use or violence, will result in immediate eviction, and law enforcement may be notified.
- Pets are not allowed unless specifically stated in our pet-friendly policy (if applicable).
10. Modifications to Terms
- We reserve the right to modify or update these Terms & Conditions at any time without prior notice. It is your responsibility to review these terms periodically. Any changes will be posted on our website, and the updated terms will be effective immediately upon posting.
11. Links to Third-Party Websites
- Our website may contain links to external websites. We are not responsible for the content or policies of any third-party websites and encourage you to review their terms and privacy policies before interacting with them.
12. Governing Law
- These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts located in Nagpur, Maharashtra.
13. Disclaimers
- Hotel Shivas Inn does not guarantee the accuracy or completeness of the information provided on this website. We are not responsible for any errors, omissions, or inaccuracies that may appear.
- While we make every effort to maintain our website and services to the highest standards, we cannot guarantee the website will be free from errors or interruptions.
14. Force Majeure
- We are not liable for any failure to perform our obligations under these Terms & Conditions if such failure is caused by events outside of our reasonable control (force majeure), including natural disasters, strikes, or government actions.
15. Contact Us
For any questions regarding these Terms & Conditions, you can contact us:
Hotel Shivas Inn
Plot – 7A, Utkarsh Gruh Nirman Society, New Manish Nagar,
Near Purti Super Baazar, Besides Jayanti Nagari 4, Besa Road,
Nagpur – 440037
Email: hotelshivas7star@gmail.com
Phone: +918788922094
By continuing to access or use our website or services, you agree to be bound by these Terms & Conditions. Thank you for choosing Hotel Shivas Inn! We look forward to making your stay comfortable and memorable.